Terms
Last updated 9 October 2026
The agreement for using GetSeen, in plain words.
The short version
- You agree to these Terms and the Rules when you make an account, list, buy or bid.
- Be honest. Only list things you own, and only send artwork you have the right to use.
- A bid or a purchase is a promise to pay. How the money moves, and what is refunded, is in the Rules.
- If a brand and a seller disagree, GetSeen decides, using the Rules.
- We can’t promise views or results.
1.About these Terms
These Terms are the agreement between you and GetSeen when you use the GetSeen website. They include our Rules, which explain how buying, bidding, payments and refunds work. If these Terms and the Rules ever seem to say different things, the Rules win on how money moves.
GetSeen is a marketplace. The sale of an Ad spot is between the brand and the seller, and GetSeen is not the seller. Sellers can be private people or businesses, and consumer rules that protect buyers of a business’s goods or services may not apply to a private person’s listing.
If you don’t agree, please don’t use GetSeen.
2.Your account
- You must be old enough to make a binding agreement where you live.
- Give true information, and keep your password safe. You are responsible for what happens on your account.
- One person, one account.
- We can suspend or close an account that breaks these Terms or the Rules.
3.Listings and Ads
Sellers must own the thing they list, or have the right to put Ads on it. Photos must be real, and descriptions honest. Brands must have the right to use the logos and artwork they send.
You keep ownership of what you upload. By uploading it, you let GetSeen show it on the website, to the people who need to see it, so the marketplace can work.
We can remove a listing, an Ad or an upload that is illegal, hateful, misleading, adult, or breaks someone else’s rights.
4.Buying, bidding and payment
- A purchase or a bid is a promise to pay. Your card is charged when you pay or bid, and a bid counts once it is paid (and accepted, if the seller reviews Ads).
- Payments are taken by Stripe. GetSeen never sees your card details, and Stripe’s own terms apply to its service.
- GetSeen holds the money until the Ad is up and the brand’s time to report a problem has passed, as explained in the Rules.
- Refunds follow the Rules. When a payment that was already charged is refunded, Stripe keeps its card fee, so the amount returned is reduced by that fee. The exceptions are in the Rules: if GetSeen takes a listing down, or a bid can’t count because a higher one was paid first, you get everything back.
- Sellers need a Stripe payout account to be paid. We can only pay out in countries Stripe supports for us.
5.Fees
Brands pay the price shown. Sellers pay GetSeen’s commission and Stripe’s card fee, only when a sale completes. The amounts are in the Rules and on every sale. If we change our fees, the change applies to sales made after we announce it.
6.Disagreements
If a brand reports a problem, the seller can answer. GetSeen then reads both sides and decides, using the Rules. We decide whether the seller is paid or the brand is refunded.
You can still write to us if you think we got it wrong, or if a seller rejected your artwork or bid unfairly, at contact@getseen.win. Nothing here takes away rights you have under the law.
7.What is not allowed
Don’t use GetSeen to:
- sell or advertise anything illegal, hateful, misleading or adult;
- break someone else’s rights, like copyright or trademarks;
- trick other people, or take money without delivering what you promised;
- try to break, overload or get around the website, or its limits and protections.
8.What we don’t promise
GetSeen is provided “as is”. We can’t promise views, reach or results, and we don’t guarantee the website will always work without interruption.
An Ad is a paid placement, not an endorsement. GetSeen doesn’t vouch for the brands or the sellers on the website.
9.Our responsibility
As far as the law allows, GetSeen is not responsible for what sellers and brands do, or for losses that come from using the website, other than money GetSeen holds for you and owes under the Rules. Nothing in these Terms limits liability that can’t be limited by law.
10.Ending your account
You can ask us to close your account at contact@getseen.win. Orders that are still in progress finish first, so brands and sellers aren’t left out of pocket. We can close an account that breaks these Terms or the Rules. Money we hold is handled under the Rules.
11.Changes to these Terms
We may update these Terms. The date at the top shows when. For big changes, we’ll tell you on the website or by email. Using GetSeen after a change means you accept it. A change doesn’t reach back to orders you already made.
12.Contact
Write to contact@getseen.win.